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The accumulated figure represents an increase of around 26% compared with the more than 2,400 conversations recorded up to August 2025, according to Alcampo, which shared the figures on the occasion of International Sign Language Day, celebrated this Wednesday.
Alcampo has now surpassed 3,000 conversations handled through #SVIsual, highlighting the value of this sign language video interpretation service in making customer service more accessible to deaf people. SVIsual is a service provided by the #FundaciónCNSE, with...
City Council Launches Video Interpretation in Sign Language for Various Municipal Services
The Pamplona City Council is launching the Spanish Sign Language video interpretation service SVIsual this Tuesday to improve accessibility for people with hearing disabilities across around ten municipal citizen services. Read more:...
Motorola Solutions raises its outlook amid strong demand for public safety technology
Demand for technologies aimed at public safety and mission-critical communications continues to show strong momentum, according to the latest results published by one of the world's leading providers in the sector. Motorola Solutions reported sales of $3.1 billion in...
1. ETSI announces the launch of a new committee to drive the future of critical communications
In May 2026, ETSI announced the launch of a new technical committee dedicated to critical communications systems. The Technical Committee on Critical Communications Systems (TC CCS) aims, among other objectives, to support the development of secure, resilient and...
Artificial intelligence is being used in New Orleans to filter certain 911 calls
Artificial intelligence is beginning to find practical applications within emergency call centres, although some of the most recent cases show that its use is still limited to specific situations. One example is New Orleans, where the Orleans Parish Communication...
CESTEL drives SVIsual technology forward together with the CNSE Foundation.
CESTEL and the CNSE Foundation strengthen the technological evolution of SVIsual for more accessible customer service CESTEL is a technology partner of SVIsual, the service promoted by the CNSE Foundation that facilitates communication between deaf people and...
CESTEL y SVIsual: más de 15 años impulsando una comunicación accesible e inclusiva
💬 #SVIsual: More than 1.7 million calls. More than 75 organisations. More than 15 years making technology a real tool for accessibility. At CESTEL, Centro Español de Servicios Telemáticos, we are especially proud of our track record as a technology partner of...
Can an Emergency Call to 112 Fail Even When the Network Appears to Be Working Normally?
The transition to 4G and 5G networks and the gradual shutdown of 2G and 3G are forcing a review of how the reliability of emergency communications is measured. During a recent technical session organized by EENA, the case of the Optus network outage in Australia was...
La digitalización del 112 abre nuevas posibilidades para mejorar la reThe Digitalization of 112 Opens Up New Opportunities to Improve Emergency Responsespuesta ante emergencias
The 112 emergency number continues to evolve to adapt to new communication technologies and the needs of an increasingly connected society. 112 is the European emergency number, available free of charge from both fixed-line and mobile phones in all European Union...
Europe Moves Toward a Common Critical Communications System with the Development of the EUCCS
Europe is making progress in developing a future common critical communications system aimed at improving interoperability between the networks used by security organizations and emergency services across different Member States. The European Critical Communication...