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CESTEL SOLUTIONS

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Critical technology for environments where every second counts

CESTEL develops advanced technological solutions for emergency services, mission-critical operations, public safety, and highly regulated environments, combining innovation, operational reliability, and compliance with European regulations. Our portfolio ranges from the next generation of emergency communications NG112 and NG-eCall to ICCS platforms, applied artificial intelligence, audio-based cybersecurity, universal accessibility, and legal management of multimedia evidence.

All solutions are designed with a technical–commercial approach, focused on real-world deployment, interoperability, and scalability, and aligned with ETSI, CEN standards, and current European regulations.

OUR SOLUTIONS

ANIMAL IDENTIFICATION

The ANIM ID (Animal Identification) business line of Grupo CESTEL specializes in the development and management of official animal identification registries and databases, both for companion animals and livestock (sheep and equine).

SPEECH TECHNOLOGIES

Grupo CESTEL’s Speech Technologies transform voice into structured and actionable information, enabling automation, analytics, and continuous improvement in both critical and corporate communications. These capabilities are designed with a non-intrusive approach, integrating seamlessly with the client’s existing systems.

NatalíA 112 – Intelligent Assistant

NatalíA 112 is an AI-based intelligent assistant designed to support emergency center operators with capabilities in language, voice, and real-time analytics.

SVisual – Sign Language Video Interpretation

SVisual is a Spanish Sign Language video interpretation solution that Grupo CESTEL integrates into its accessibility and critical communications ecosystem, enabling fluid, immediate, and secure communication between deaf and hearing individuals in environments where access to information and services is critical.

GHALE (PEMEA) – European Mobile Emergencies

GHALE is CESTEL’s solution for the implementation of PEMEA (Pan-European Mobile Emergency Application), the European standard that enables interoperable emergency mobile applications with cross-border roaming capabilities.

SmartIVRs – Intelligent IVR for Mission-Critical Environments

SmartIVRs represents the evolution of traditional IVR into intelligent systems for mission-critical environments, incorporating AI and natural language processing (NLP) to enhance initial response, reduce workload, and provide context to the operator.

WebSOS – Browser-Based Emergencies, contact instantly via audio and video

WebSOS is a secure web-based communication and alert platform that allows citizens, visitors, or organizational staff to instantly contact a security, operations, or assistance center without an app and without registration.

Download Brochure WebSOS

Emergency Accessibility Solutions

CESTEL’s solutions ensure universal accessibility to emergency services, allowing anyone to contact 112 regardless of their abilities, language, or mobility context.

TruePersona & BioVox – Voice Biometrics Cybersecurity

CESTEL offers a set of audio- and voice-based cybersecurity technologies to protect critical communications and processes.

Visión Calidad – Multimedia Evidence Management

Visión Calidad is CESTEL’s solution for the recording, storage, and post-processing of multimedia evidence in critical environments.

CALYPSO Suite – Modular Communications Platform

CALYPSO is CESTEL’s core technology suite for mission-critical environments. More than a traditional ICCS, CALYPSO acts as an integrating platform.

Suite CesNGeCall – NG-eCall and NG112

The CesNGeCall Suite by CESTEL provides a comprehensive solution for the transition from traditional eCall to NG-eCall and European NG112, enabling all ecosystem stakeholders to meet new regulatory requirements safely and efficiently.

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    (+34) 91 871 20 95

    info@cestel.es

    C/ Marie Curie 5-7

    Edificio Beta – Oficina 2.5
    28521 Rivas Vaciamadrid – España

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