The solutions developed by CESTEL are designed to integrate with the main technologies used in the field of mission-critical communications and next-generation emergency services.
These technologies enable the evolution of traditional infrastructures towards IP-based architectures, capable of supporting multimedia communications, data exchange, and new forms of interaction between citizens and emergency services.
NGeCall
While the traditional eCall system transmits the minimum set of data using in-band communications over telephony networks, NGeCall uses IP networks and IMS architectures to enhance data transmission and facilitate integration with modern telecommunications infrastructures.
The solutions developed by CESTEL enable the management of both eCall and NGeCall within emergency center communication platforms.
IMS (IP Multimedia Subsystem)
IMS is a telecommunications architecture designed to provide multimedia services over IP networks.
This architecture is used by telecommunications operators to manage advanced services such as:
• voice over IP calls
• video calls
• multimedia services
• next-generation emergency communications
CESTEL’s solutions are designed to integrate with IMS architectures used by telecommunications operators and emergency networks.
PEMEA
It allows mobile applications used to contact emergency services to function even when the user is in another country.
The solutions developed by CESTEL enable the deployment of PEMEA nodes and the integration of this type of communication with emergency center platforms.
NG112
Next Generation 112 is the evolution of the European emergency call infrastructure.
While the traditional 112 system is mainly based on voice calls, NG112 introduces new communication channels that enable the exchange of multimedia information between citizens and emergency centers.
These capabilities include:
• video calls
• image transmission
• messaging
• real-time text
• advanced location data
CESTEL’s solutions are designed to integrate with NG112 architectures.
MCX
MCX (Mission Critical Services) is a set of standards defined by 3GPP to provide mission-critical communications over LTE and 5G networks.
These standards include different services designed for professional communications.
MCX Video
MCX Video enables real-time video transmission within mission-critical communication networks.
This type of communication allows control centers to receive visual information from teams deployed in the field.
MCX PTT
MCX Push-To-Talk enables radio-style communication services over LTE and 5G networks.
This service allows fast communication between different users and operational groups.
MCX Data
Speech analytics technologies enable the analysis of large volumes of voice communications to identify patterns and extract relevant insights.
NatalíA allows the analysis of communications to:
• identify trends in interactions
• detect recurring incidents
• assess service quality
• improve operational processes
This type of analysis can help organizations optimize the management of their communications.
TETRA
TETRA (Terrestrial Trunked Radio) is a professional radio technology widely used by public safety organizations and emergency services.
It enables secure and reliable communications between teams deployed in the field.
The solutions developed by CESTEL enable the integration of TETRA networks with IP-based communication platforms.
TETRAPOL
TETRAPOL is another professional radio technology used by security and defense organizations.
CESTEL’s solutions enable the integration of this type of network into unified communication platforms.
DMR
DMR (Digital Mobile Radio) is a digital radio standard used by various organizations and industrial sectors.
CESTEL’s platforms enable the integration of DMR networks with mission-critical communication systems.
PMR
PMR (Professional Mobile Radio) is the general term used to refer to professional radio systems used by organizations that require secure and reliable communications.
CESTEL’s solutions enable the integration of different PMR technologies into unified communication platforms.
Artificial Intelligence
CESTEL’s solutions incorporate artificial intelligence technologies designed to enhance the management and analysis of communications.
These technologies enable process automation, conversation analysis, and improved operational efficiency.
Voice Biometrics
This technology can be used to enhance communication security and verify the identity of participants.
Deepfake Detection
Deepfake detection technologies enable the identification of manipulations or voice impersonations generated through artificial intelligence.
These capabilities are increasingly relevant in environments where the authenticity of communications is critical.
Voicebots and Conversational Agents
These technologies can be used to handle basic inquiries or gather information before transferring the communication to an operator.
SIPREC
SIPREC (Session Initiation Protocol Recording) is a standard used to record SIP-based communications.
It enables the recording of calls and communications managed by telecommunications systems.
RTT (Real Time Text)
RTT enables real-time text transmission during a communication.
This technology is especially important for improving the accessibility of emergency services for people with hearing or speech disabilities.
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WebRTC
WebRTC (Web Real-Time Communication) is a technology that enables real-time voice, video, and data communication directly from web browsers and mobile applications, without the need to install additional software.
This technology facilitates the integration of multimedia communication capabilities into web applications and digital platforms, allowing users to establish real-time communications from any device connected to the internet.
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(+34) 91 871 20 95
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C/ Marie Curie 5-7
Edificio Beta – Oficina 2.5
28521 Rivas Vaciamadrid – España